Accessibility & Inclusion at Schlosshotel Münchhausen

Schlosshotel Münchhausen stands for exceptional hospitality, highest quality, and the special connection of history, nature, and timeless elegance. We want our offerings to be accessible to all people, not only on-site but also digitally.
We are committed to designing our website so that it can be used as easily, understandably, and without special difficulty as possible, regardless of individual abilities. We understand accessibility as an important part of open and hospitable communication.
Status of Compliance with Requirements
Our website is accessible and meets the relevant requirements of the Accessibility Strengthening Act (BFSG) as well as the Ordinance on the Accessibility Strengthening Act (BFSGV).
We regularly review our digital presence and continuously work on further developing the accessibility and user-friendliness of our website.
Our Digital Offer
On our website, you can find comprehensive information about Schlosshotel Münchhausen, our rooms and suites, culinary offerings, spa and leisure area, events, and other experiences around our castle.
Additionally, you have various options to book our services or contact us. Depending on the offer, bookings and inquiries can be made online, by phone, or by email.
Our aim is to provide you with a coherent and pleasant experience during your digital encounter with our house, just as during your personal stay at the castle.
Content and Services from Third Parties
Some functions of our website are integrated through external service providers and technical systems. This includes, in particular, our Internet Booking Engine (IBE), through which you can make your room and stay bookings online.
We do not have complete direct influence on the technical design and accessibility of these systems provided by third parties. Therefore, we cannot guarantee unrestricted accessibility for these external applications.
We are in exchange with our service providers and also follow the development of accessibility in these integrated applications. If you are unable to use such an application due to a barrier, we are, of course, happy to assist you personally.
Your booking or inquiry is always possible directly through our hotel. Our team is happy to help you by phone or email and will find the right way for you together.
Feedback and Contact
Accessibility is an ongoing process. If you encounter a barrier on our website or have suggestions on how we can make our digital offerings even more accessible, we would be very pleased to receive your feedback.
Please contact:
Schlosshotel Münchhausen 
Schwöbber 9 
31855 Aerzen 
Germany
Phone: 05154/ 70 60 0 
Email: info@schlosshotel-muenchhausen.com
We take your feedback seriously and promptly review reported restrictions. Our goal is to enable all guests to have as self-determined and uncomplicated access to our information and services as possible.
Responsible Market Surveillance Authority
The responsible market surveillance authorities of the states are responsible for monitoring the accessibility requirements under the Accessibility Strengthening Act (BFSG).
In Lower Saxony, the responsibility for implementing market surveillance lies with the Lower Saxony Ministry for Social Affairs, Labor, Health, and Equality.
The practical implementation of market surveillance takes place within the framework of the planned cross-state cooperation.
Currency of this Declaration
This accessibility declaration is regularly reviewed and updated as necessary to reflect the current status of our website and the applicable requirements.
 
Status: September 1, 2026